GENPACT Recruitment Event

GENPACT Recruitment Event


We are happy to inform you that GENPACT is conducting Walk in Interviews for Tech Support and Customer care positions. Go through the eligibility criteria, job profile and the selection process.

Eligibility Criteria:

JKC 2009 and 2010 registered students.

Any Graduate(BSc, BA, BCom, BCA, etc)/ PG/ Any B.Tech ( MCA is Not eligible)

Candidate should have Good Communication Skills

Willingness to work in night shift operations

Venue:

GENPACT Office,

14-45, IDA Uppal,Opp: NGRI, Habsiguda,

Hyderabad

Date: 24th April, 2010


Time: Between 10.00 AM to 2.00 PM

Job Roles and Responsibilities:

Technical Support: 24/7 100% calling Inbound and Outbound Contact Center. Providing technical assistance to US/UK customers and Expected to communicate clearly, concisely and calmly in difficult and stressful situations

Customer Support: 24/7 100% calling Inbound and Outbound Contact Center (weekends working), Answering calls from US/UK customers and Expected to communicate clearly, concisely and calmly in difficult and stressful situations.

Selection Process:

Personal Interaction Round (PIR)

Voice round of Interview

HR Interviews

Documents to be carried at the time of Interview:

Please bring all your credentials, two sets of resume and two passport size photographs.

Candidate should carry Identity proof (Driving License, College ID card, PAN Card, etc)

So, if you have the above mentioned eligibility criteria and good communication skills can attend the interview directly.


Source : http://ieg.gov.in/jkc/static_content/Genapact_240410.html